I am a Senior Solution Engineer specialising in enterprise AI adoption, data and integration architecture, and intelligent automation. I help organisations identify where technology can create meaningful commercial value, then shape the practical foundations needed to realise it.
My work sits between business ambition and technical delivery. I bring leaders, architects and delivery teams together to define high-value use cases, understand the data and connectivity they depend on, and make informed decisions about governance, security, reliability and cost. The aim is not AI for its own sake, but dependable capabilities that improve customer experience, productivity, resilience and decision-making—and whose value can be measured over time.
Across Salesforce, IAG Loyalty and OneTrust, I have worked with organisations in financial services, the public sector, retail, aviation, energy, technology and media. My experience spans executive discovery, transformation roadmaps, enterprise architecture, proof-of-value demonstrations and the delivery of API-led integrations across complex operating environments.
Areas of focus
- 01AI strategy, use-case selection and measurable return on investment
- 02Agentic workflows, intelligent automation and human approval points
- 03Trusted data access, quality, governance and real-time availability
- 04APIs, event-driven integration and enterprise architecture
- 05Security, observability, reliability and production readiness
- 06Executive discovery, solution design and proof-of-value demonstrations
Selected experience
2024—present
Senior Solution Engineer · Salesforce
Enterprise AI adoption, agentic workflows, integration architecture and governed data access.
2022—2024
Sales Engineer · IAG Loyalty
API-led partner integrations, solution architecture and technical product demonstrations.
2021—2022
Technical Account Manager · OneTrust
Technical solutions, strategic enterprise relationships and customer-led product insight.